References, DBS Checks and Right to Work: What You Need to Know

Recruiting a Personal Assistant is about much more than finding someone with the right experience. Before offering someone the role, it's important to carry out a few basic checks to help you recruit safely and confidently.

These checks don't have to be complicated, but they can give you greater peace of mind and help ensure you're meeting your responsibilities as an employer.

Please note that this guide is intended as general information only and should not be considered legal advice. If you're unsure about your responsibilities, we recommend seeking guidance from the relevant authorities or an employment adviser.

Recruitment Checklist

Before offering a Personal Assistant the role, make sure you've completed the following:

☐ Interviewed your preferred candidate

☐ Checked references

☐ Confirmed their Right to Work in the UK

☐ Considered whether a DBS check is appropriate

☐ Verified any relevant qualifications or training (if required)

☐ Confirmed their identity

☐ Arranged a trial shift (recommended)

☐ Agreed the terms of employment

Why are pre-employment checks important?

Whether you're employing a Personal Assistant through Direct Payments or paying privately, taking the time to carry out a few simple checks can help you make an informed decision.

These checks can help you confirm a candidate's identity, understand their previous experience and ensure they're legally able to work in the UK.

While qualifications and experience matter, remember that finding someone who is the right personal fit is just as important. At PA Pool, we believe successful working relationships are built on compatibility, not just availability.

Checking references

References can provide valuable insight into a candidate's previous employment, reliability and approach to work.

Where possible, ask for at least two references, ideally from previous employers or people who have worked closely with the candidate in a professional setting.

References aren't about finding the "perfect" candidate. They're simply another piece of information to help you make a well-informed decision.

DBS checks

A Disclosure and Barring Service (DBS) check helps identify whether someone has a criminal record that may be relevant to the role they're applying for.

Not every Personal Assistant role requires a DBS check, and the type of check available will depend on the nature of the work being carried out.

If you're unsure whether a DBS check is appropriate, it's best to seek advice before making any decisions.

Right to Work checks

Before employing anyone in the UK, you should ensure they have the legal right to work.

Right to Work checks are an important part of the recruitment process and are the responsibility of the employer. The documents that can be accepted vary depending on the individual's circumstances, so it's important to follow the latest government guidance.

Should I ask to see qualifications?

Not every Personal Assistant role requires formal qualifications.

However, if the role involves specialist skills, such as moving and handling, medication support or other training, you may wish to ask for evidence of relevant qualifications or certificates.

Remember, experience and personality are often just as important as formal training.

Identity checks

It's good practice to confirm that the person you're interviewing is who they say they are.

This may involve checking photographic identification and confirming basic personal details before employment begins.

What if I'm unsure?

Employment checks can feel daunting, especially if you're employing a Personal Assistant for the first time.

If you're unsure which checks are appropriate for your situation, seek advice from your local authority, Direct Payments support service, payroll provider or an employment adviser before making any decisions.

Finding the right Personal Assistant

While references, DBS checks and Right to Work checks are important, they're only part of the recruitment process.

Taking the time to interview candidates, arrange a trial shift and find someone whose personality and communication style suit your own will often have the biggest impact on building a successful, long-term working relationship.

➡️ Read our full guide: Trial Shifts: Finding the Right Fit

Ready to Find Your Personal Assistant?

Once you understand the recruitment process, you're ready to start searching for the right Personal Assistant.

Create a free PA Pool Client account to browse Personal Assistant profiles, advertise your role and connect directly with PAs across the UK.